Shipping Information

Shipping Information

Canada Post is the domestic and international shipping provider for our products. Otherwise, UPS will be the other shipping provider option when we agreed upon the shipping fee base on weight, dimensions, destination and the preferred deliver date, for a special delivery only. We using this UPS freight shipping method for an original painting in a wooden crate intend for a long distance delivery outside of Canada. 

All prints and giclee canvas will be shipped in clear cellophane envelope, and will be protected with either cardboard or mat board and shipped flat. 

For original painting with its longest dimension under 24 inches, will be packed secure in a glassine and waterproof plastic bags, sandwiched with double cardboards, bubble-wrap  cardboard box, and ship with traceable shipping method and covered by insurance.  

For an original painting with its longest dimension over 24 inches, will be packed in the same materials and bubble-warped in a custom build wooden crate for secure shipping. Please note you will be charge for the packed materials and wooden crate. Regardless the weight and size of wooden crate, UPS will be the freight provider for shipping service outside of Canada. This freight service will using traceable shipping method and covered by insurance.

Please double check if the shipping address is correct, we will not be responsible for shipping to a wrong address that is list on check out procedure. 

 

Domestic Shipping Service

Print and giclee canvas order shipping by Canada Post will take between 7 -14 days within Canadian provinces and territories, plus the production time of print, which takes arounds 9 - 12 days. For item over $75, the parcel will using traceable shipping method and covered by insurance. You will be able to track your order once you receiving tracing no. on your order confirmation when you check out. The estimated delivery date will depend on the location of your designed shipping address. 

With Canada Post service, we using weight based rates as well the dimension base rate for the shipping & handling cost.

Please note: Canadian citizens will be charged Provincial and Government sale taxes at checkout. 

 

International Shipping Information

Presently, we are ship to United States, United Kingdom, and Australia. The estimated delivery date will depend on the location of a designed shipping address in your country. International customers may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches your country. Contact your local custom office for further information.